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How We Handle Your Privacy

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep the lobby secure. This policy tells you what data we gather, why we need it, and how you can request changes or deletion.

Account dataPayment recordsDevice infoSession logsSupport history
777 boeing How We Handle Your Privacy
DATA PRACTICES

How We Protect Your Information

We encrypt connections, limit internal access to account data, and follow standard security practices to keep your details safe. Here is how we handle the main privacy areas.

Data collection

We collect your mobile number, wallet transaction references, device type, IP address and game-play timestamps to verify identity, process payments and prevent fraud. We do not store your bKash, Nagad or Rocket PIN or password.

Cookies and tracking

Session cookies keep you logged in and remember your language preference. Device fingerprints help us spot unusual login locations. You can clear cookies in your browser, but you will need to log in again.

Data retention

We keep account records while your account is active and for the period required by anti-fraud and financial record-keeping rules after you close it. Transaction logs are retained according to applicable compliance timelines.

Your rights

You can request a copy of your data, ask us to correct mistakes, or request deletion by contacting support with proof of identity. Where local data-protection law applies, those rights are governed by that framework.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what data we hold, update incorrect details, or request deletion, our support team will walk you through the process. Use any of these channels to start a privacy request.

Live chat Open the chat widget in the bottom corner of any page, tell the agent you have a privacy or data request, and they will verify your account and handle it from there.
Email support Send your request to the support address listed in your account dashboard, include your registered mobile number for verification, and expect a reply within one business day.
Account settings Head to the privacy section inside your account dashboard to download a copy of your transaction history, update contact details, or submit a deletion request directly.

Common Privacy Questions

We collect your mobile number, date of birth, preferred username and device details when you register. During deposits we log the wallet reference from bKash, Nagad or Rocket and the transaction amount to match funds to your account.

We share transaction references with payment processors to verify deposits and withdrawals. We do not sell your details to marketers. If local law requires disclosure to regulatory or legal authorities, we comply with those obligations.

Log into your account, go to the privacy section in settings, and click the download button to receive a file with your registration details, transaction history and support tickets. Or contact support and ask for a data export.

Yes. Contact support with your registered mobile number, confirm your identity, and request account closure and data deletion. We will remove your records after any required retention period for financial compliance ends.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable cookies in your browser settings, but the lobby will not stay logged in and you will need to sign in each visit.

We retain transaction logs while your account is active and for the period mandated by anti-fraud and financial record-keeping rules in applicable jurisdictions. Once that period expires and your account is closed, records are deleted unless legal hold applies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.